Support
How to get help with IANews.
Support
Need help with IANews? Here are the best ways to get support.
Documentation
Search this documentation for guides, tutorials, and API reference.
FAQ
Check our frequently asked questions for quick answers.
GitHub Issues
Report bugs or request features on our GitHub repository.
Email Support
Contact our support team for account and billing issues.
Support by plan
| Free | Pro | Business | Enterprise | |
|---|---|---|---|---|
| Documentation | Yes | Yes | Yes | Yes |
| Community (GitHub) | Yes | Yes | Yes | Yes |
| Email support | — | 48h response | 24h response | 4h response |
| Priority support | — | — | Yes | Yes |
| Dedicated account manager | — | — | — | Yes |
| Custom onboarding | — | — | — | Yes |
System status
Check the current status of IANews from the Monitoring page in your admin dashboard.
Reporting a bug
When reporting a bug, please include:
- What you expected to happen
- What actually happened (include error messages if any)
- Steps to reproduce the issue
- Your browser and version
- Your plan (Free, Pro, Business, Enterprise)
This helps us diagnose and fix the issue faster.
Feature requests
We love hearing what you'd like to see in IANews. Email us at feedback@earlyforge.ai with your suggestions.